I got a call a few minutes ago from a representative of Old Republic Home Protection Company. Apparently they tried emailing me a couple times about the issue described below and unfortunately their messages ended up in the spam directory of my email account. So I am very embarrassed about that.

Anyway they have offered to make the situation right and rectify things and I am very grateful for that. So I’ll keep everybody posted on how things go.

I might just have to retire the BIH award. I didn’t really like it anyway. I’m hopeful that this situation works out.